Fai leads the administrative operations at Derna Dental with passion and a deep commitment to patient comfort and education. Her journey in dentistry began long before her current role, driven by a desire to help people overcome dental fears and understand modern, pain‑free dental technologies. Fai is fluent in English, Fijian, and Hindi, and she actively volunteers in the dental community. Beyond her clinic duties, she is also teaching aspiring dental receptionists and chairside assistants, sharing her insights to help them succeed in the dental field.